Name the hotel building at the resort
Give the hotel name on your room confirmation as well as the resort address. Ask reception which lobby and vehicle entrance to use. The resort also lists pickup points for shared cross-border services, so confirm the location for your own booking.
Work back from the flight
Check the airline, flight number, departure date and check-in terminal. Give the operator your target time at that terminal and ask for a pickup time that allows for the border crossing. For a flight just after midnight, write both calendar dates explicitly.
Price the whole crossing
Ask whether the quote covers both sides of the bridge and delivery to your departure terminal. If the arrangement involves a vehicle change, agree where the second driver will meet you and how you will move checked bags between the cars.