From your hotel to Hong Kong or Macau airport

Work back from the flight

Use local dates as well as times. A flight just after midnight can mean leaving the hotel the previous evening.

Scheduled departure

Copy the flight date and time from your itinerary into the notes. Add the flight number if you have it.

When you want to reach the terminal

Check the instructions from your airline for your flight, including check-in and bag drop. Record your target arrival time in the notes.

When to meet the vehicle

Agree a pickup time that allows for the drive from your address. The planner’s pickup date and time fields are for this meeting.

Name the pickup and drop-off points

Give the hotel name, street address and entrance where your whole party can meet with its bags. If the lobby and the vehicle entrance are on different levels, tell everyone which one to use. At the other end, check the departure airport and terminal on your itinerary. Confirm where the vehicle can drop you and mention any assistance needed between the car and the terminal.

If the airport is across the border

A Macau hotel to Hong Kong Airport, or a Hong Kong hotel to Macau Airport, needs a crossing arrangement as well as a drive. Before settling the pickup time, ask how the crossing works, whether the group needs to change vehicles, and how the bags will travel. Agree whom to contact if a delay puts your terminal arrival time in doubt.