Add the flight details
Include the flight number, local arrival or departure date, and terminal if known. For a departure, note the flight time as well as your requested pickup time.
Airport transfers
A pickup after landing or a drive from your address to the airport.
Hong Kong or Macau airport
- Arriving
- Note the airport, the flight’s local arrival date and the address you want to reach. Arrange a meeting point after baggage collection.
- Departing
- Note where to collect your party and when you need to reach the departure terminal. Keep the pickup time separate from the flight time.
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Your airport transferAIRPORT PICKUP
Your onward journey
Hong Kong AirportMacau
Your plan includes a return. Add its date and time in the next step.
Prepare the return airport pickupPrepare the return airport drop-off
- Three times to record
- Confirm the return pickup address and time, when you need to reach the departure terminal, and the flight’s local departure date and time. For a flight just after midnight, check the pickup date separately.
- Leaving from Hong Kong Airport
- Check the flight number, terminal and check-in arrangements with the airline. Give the pickup contact the exact hotel entrance.
- Leaving from Macau Airport
- Check the flight number and local departure time with the airline. Confirm the departure drop-off point and the entrance where the car should collect you.
- Landing at Hong Kong Airport
- Give your pickup contact the return flight number and local arrival date. Agree where to meet after arrival formalities and baggage collection, and how to reach each other.
- Landing at Macau Airport
- After immigration, collect your checked bags. If a bag is missing, ask at the nearby help desk before leaving baggage reclaim and tell your pickup contact. Agree where to meet in the public arrivals hall.
- Your next address
- Give the hotel’s full name and drop-off entrance, or the exact address where the return pickup should take you.
- Crossing to the other city
- Confirm the border arrangements and whether you need to change vehicles. If so, agree where the next pickup takes place and how your bags are handed over. Give the final drop-off address.
- Allow for the crossing
- Confirm the route to the airport and any vehicle or luggage handover before choosing the hotel pickup time.
Your hotel or exact drop-off address comes next.
Plan this airport pickup How to plan your airport returnStill to arrange
- Flight details
- Your flight number and local arrival date.
- Meeting point
- The exact location and contact method to agree before travel.
Airport transfer service
Arriving at Macau Airport
- At baggage reclaim
- After immigration, collect any checked bags. If a bag is missing, ask at the nearby help desk and let your pickup contact know.
- Meeting your driver
- Give your pickup contact the flight number and local arrival date. Agree in advance on a meeting point in the public arrivals hall.
- Continuing to a Macau address
- Give your drop-off address. For a hotel, include its full name and the entrance you need.
- Continuing to Hong Kong
- Ask your pickup contact how you will cross the border. If you need to change vehicles, agree where to meet and how your bags will be handed over. For a hotel drop-off, add the entrance.
THE JOURNEY, IN PRACTICE
After you land.
Your onward journey.From your address.
To departures.Airport pickups and drop-offs
After landing
After landing.
Arrival formalities and baggage collection come before meeting the vehicle. The flight’s landing time and your pickup time are separate details.
Your meeting point.
The meeting instructions should say where to go and whom to contact once you are ready to leave the terminal.
The next part of your day.
A hotel, an appointment or another city. The destination and your luggage needs shape the transfer request.
Before departure
At your pickup address.
A hotel, office or another address. Confirm the exact entrance or meeting point and contact method before you travel.
Planning the drive.
Your pickup time is separate from the flight’s departure time. Plan around when you need to reach the airport.
Reaching the terminal.
The transfer ends at your departure airport. Confirm the terminal and any route or crossing arrangements before travel.
Planning details to have ready
Know where and how to meet
For arrivals, allow for leaving the aircraft, arrival formalities and collecting bags. Confirm the meeting point, contact method and what to do if the flight changes.
Add the address and arrival needs
Give the full address at the other end of the transfer: your destination after landing, or your pickup address before departure. Include your luggage and any time you need to reach the airport or destination.
Before booking, confirm pickup instructions, flight-change arrangements, when waiting time starts, included waiting time and any extra charges.
HKMO CHAUFFEUR
The flight is one detail.
Bring the rest together.
Continue with your date, passengers and luggage. You can review all the details before keeping a copy.
Plan this airport pickup
Journey draft. Details stay in this browser; nothing is sent and no booking is made.
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